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Due to safety considerations, devices cannot be stored in corridors or public areas. In order to purchase a standard stateroom, devices must be able to fit in its 22" (55.9 cm) wide entry doorway, and when stored, must allow for safe exit from the stateroom. Selecting the best type of accessible cabin is based on the guest's level of mobility.
What are the requirements for guests traveling alone with disabilities?
Information on this charge is included in Section 8 of Carnival’s Cruise Ticket Contract. The assessment of this charge does not allow a guest to continue smoking in his/her stateroom. If a guest is found to be in violation of our smoking policy, all guests in the stateroom may be disembarked from the vessel and risk not being allowed to sail on Carnival in the future. Guests will be responsible for all financial charges and expenses to return home, and no refund of unused cruise fare will be provided. Upon purchasing Bottomless Bubbles, a sticker will be placed on the guest's Sail & Sign® card.
Do you offer distilled water?
Emotional support dogs, which are not recognized by the US Department of Justice, are not permitted on Carnival ships. Detailed information is provided in the shore excursions section of carnival.com, indicating the approximate amount of physical activity anticipated for the excursion, as well as which tours are wheelchair accessible. Although we do not have dietitians on board, we can offer assistance with simple requests such as the method of preparation of menu items.
What happens if my service dog is not allowed to disembark at a port of call?
It is important that the guest's full name (first name and last name) on the cruise and airline tickets be the same as the guest's unexpired, government-issued photo ID that will be used for travel identification. Failure to bring documentation bridging the name differences could result in denial of boarding. U.S citizens are required to carry a passport book, valid for at least six months beyond the completion of travel. Visas and/or specific travel documentation may be required for some destinations. A passport book (valid for at least six months beyond the completion of travel) is required for cruises that visit Greenland. Carnival Cruise Line prohibits weapons, illegal drugs and certain items that could interfere with the safe operation of its ships or compromise the safety and secure environment of its guests and crew.
Braille signage, indicating stateroom numbers and public room names, is available on board our ships. The only Braille format document available, absent advance request, is our in-cabin 'Good to Know' Information Sheet. Carnival makes available to all guests who require them a visual-tactile,cabin alert system that notifies room occupants of a door knock, a telephonecall, the alarm clock, or a smoke-detection event. A TTY (teletypewriter) isalso available to communicate with Guest Services, 24 hours a day. I have spent time in the GS line on every one of my cruises over the last 18 years of cruising. Several times, in fact, I have been standing in that line to INCREASE my gratuities.
Your flightdetails are provided to the transportation company to assist in expediting yourtransportation to the pier. It is your responsibility to updateCarnival with any changes to your flight schedule to ensure you are met by the transportationcompany. Should guests wish to consume their wine or champagne in themain dining room, specialty restaurant or bar, a $15.00 USD corkage fee, per750-ml bottle, will be charged. A corkage fee is a charge that is assessed, attime of service, for every bottle that is served and not bought on thepremises.
Carnival Cruise Line Completes Roll Out of Digital Debark - Cruise Hive
Carnival Cruise Line Completes Roll Out of Digital Debark.
Posted: Wed, 27 Mar 2024 07:00:00 GMT [source]
Calling Home
U.S Department of Homeland Security (DHS) requires Carnival Cruise Line to submit a final departure manifest with specific guest information at least 60 minutes prior to departure. All guests are required to provide us with check-in information by completing their Online Check-in and selecting their Arrival Appointment no later than midnight (eastern time) prior to their sailing date. Online Check-inU.S Department of Homeland Security (DHS) requires Carnival Cruise Line to submit a final departure manifest with specific guest information at least 60 minutes prior to departure. All guests are required to provide us with check-in information by completing their Online Check-in and selecting their Arrival Appointment no later than midnight (eastern time) prior to their sailing date. Other dining options offered are The Chef's Table, Bonsai Sushi, and Ji Ji Asian Kitchen®.
As with all Carnival reservations, staterooms are based on availability within each category and are assigned on a first come, first serve basis. Therefore, it is advisable to reserve an accessible stateroom in advance. Please review all the information that is sent to you to ensure the stateroom you selected meets your needs. For each ship, diagrams of accessible routes, accessible staterooms, and accessible public restrooms are available. If you have additional questions specifically regarding an accessible tour that is offered, you may email our shore excursion team at Shore excursion providers operating within the U.S. and its territories are responsible for providing effective communication.
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Other important information can be found in theFun Times (our daily newsletter). † Carnival Celebration®, Carnival Jubilee™, Mardi Gras® – Not all staterooms can accommodate scooters. If you are traveling with a scooter on one of these ships, please review your ship’s PDF accessible deck plan and confirm the stateroom you have selected accommodates your needs. Every cruise that we've been on (three cruise lines) have had lines at guest services throughout, particularly heavy when first boarding and the last day. I always try to time my visits for when no one is there, which is easy to do because they are open 24 hours and I wake up early.
Guests can upgrade from one plan to another and use multiple devices, per plan, including their smart phone, laptop or the shipboard internet café, but only one device can be used at a time. For the flight guidelines (latest airport arrivals and earliestreturn flights) and additional informationabout airport transportation services, click here. Casinos, bars, retail shops, lounges and theaters are frequented by guests who dress according to daytime to nighttime standards. Basic rules still apply no matter the time of day – no swimsuits, wet clothes, or bare feet. On certain special nights, our main dining rooms celebrate our Cruise Elegant festivities and we invite guests to enjoy a special night out in a sharp and chic way. And while your destination, itinerary and personal style will dictate which outfits you bring, we want to share our guidelines and suggestions.
Even if it isn't complaining, excessive lines at guest services often means there is something wrong. If guests have not pre-paid their gratuities, the recommended, per person, amount will be posted to their Sail & Sign account on the second to last day of the cruise. Should a guest not be satisfied with the service they receive, they can contact the Guest Services desk while on board. This will allow us to address their concerns in a timely and appropriate fashion. At the discretion of the guest, gratuities may be adjusted after they have been posted on the guest's account, while on board.
Scooters that do not fit in the stateroom will not be allowed on board. Should a guest be unable to make alternate arrangements to rent a smaller scooter or travel without it, he/she will be denied boarding and no compensation will be provided. Our ships have specially designed staterooms for guests using wheelchairs, or those who have mobility limitations and could benefit from the features of an accessible stateroom. We strongly recommend accessible shore excursions be pre-arranged prior to your cruise. However, if you need assistance once on board, please visit our Shore Excursions Desk and specify your accommodations needed. Accessible tours are available in certain destinations only, and our shore excursion staff can provide you with suggestions.
Please hand- carry these items and do not place them in your checked luggage. If a guest with a sensory or cognitive need is cruising, the family should meet with Guest Services once they are on board to discuss any special accommodations, including a private safety briefing. Carnival works with parents or guardians to include all children within the designated age ranges in the available youth programs.
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